Review: Japan Airlines First Lounge  Tokyo Haneda Airport (HND)

Review: Japan Airlines First Lounge Tokyo Haneda Airport (HND)

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NAME: Japan Airlines First Class Lounge
Airport: HND
DATE: January 2024
REVIEW RATING:
BEN SAYS: The Japan Airlines First Lounge Haneda is huge, featuring several distinct zones, delicious food, impressive Japanese drinks, and amenities like showers and a shoe shine service. However, the lounge doesn't feel as intimate as some other first class lounges.
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During my trip to Japan via Mongolia, I had the chance to check out a few lounges at Tokyo Haneda Airport Terminal 3, prior to my Japan Airlines A350 first class flight to New York. I spent the most time in the Japan Airlines First Class Lounge, which is the lounge for first class passengers and oneworld Emerald members.

I hadn’t visited this lounge in many years, and frankly it was significantly nicer than I remembered. I really like this lounge, though I’m conflicted as to whether I just really like it, or love it.

On the plus side, this lounge is massive, and contains several distinct seating and dining concepts. The food and drink selection is phenomenal, the views are great, and the lounge has lots of amenities. At the same time, the lounge can get super busy during peak hours, and lacks the exclusivity or personalized service of many of the world’s top first class lounges. It’s definitely one of the better oneworld Emerald lounges out there, though.

Let’s get into the review, and then I’m curious to hear what y’all think of this facility.

Japan Airlines First Lounge Tokyo Haneda location

The Japan Airlines First Lounge Haneda is located in Terminal 3, which is where all international oneworld flights depart from. The lounge is located near gate 112, just a short walk from immigration. When you clear immigration (or are in the center of the terminal), just turn left.

Tokyo Haneda Airport Terminal 3

You’ll then see the entrance to the lounge on the left. The lounge is primarily located on level four, so you’ll need to go up one level either via the escalator or elevator.

Japan Airlines First Lounge Haneda entrance

There you’ll see the entrance to the lounge, which I find to be quite pretty, with its minimalist design.

Japan Airlines First Lounge Haneda entrance

Japan Airlines First Lounge Tokyo Haneda hours

The Japan Airlines First Lounge Haneda is currently open daily from 6AM until 1:50AM. This covers virtually all the oneworld airline departures from the terminal. You can expect that the schedule will be adjusted if flight schedules change, as it’s normal for airlines to tweak lounge hours.

Japan Airlines First Lounge Tokyo Haneda entry requirements

The Japan Airlines First Lounge Haneda is a standard oneworld Emerald and oneworld first class lounge. In line with oneworld lounge access policies:

  • The lounge can be accessed by oneworld Emerald members traveling in any cabin on a oneworld flight
  • The lounge can be accessed by any same day oneworld international first class passenger, not only on Japan Airlines, but also on airline partners

This lounge is absolutely massive, but can also get busy during peak hours (which would be early in the morning and late at night). I wouldn’t say it’s ever crowded, due to the size of the lounge, but at times it definitely feels more like a business class lounge in terms of the sheer number of people.

Presumably most of the passengers in the lounge are oneworld Emerald members and not first class passengers, given the relatively small Japan Airlines first class footprint.

I do find it interesting just how many oneworld Emerald members seem to pass through the airport, since I don’t find the Cathay Pacific First Lounges Hong Kong (whether The Pier or The Wing) to get this crowed.

Japan Airlines First Lounge Tokyo Haneda layout

Usually when I review lounges, I do one section about the seating and layout, and then one section about the food and drinks. I’m going to be approaching this review a little differently, as the Japan Airlines First Lounge Haneda is broken up into several different zones, each with its own food and beverage concept.

The lounge is spread across two levels, and features the following areas (don’t ask me about JAL’s capitalization choices with these various concepts):

  • JAL’s Table is the largest part of the lounge, and it’s also the main dining area; this part of the lounge tends to get busiest, though frankly it’s also the part of the lounge that I’d most recommend skipping
  • RED SUITE is a small area near JAL’s Table, and it’s probably the most elegantly designed part of the lounge
  • JAL’s SALON is on the upper level, and is focused on serving Japanese artisinal beverages, from cocktails, to sake, to tea; note that this part of the lounge is only open over select hours, in the mornings and evenings
  • Sushi Tsurutei is all about serving sushi, and almost feels like a restaurant; this part of the lounge is only open during peak periods, in the mornings.

A vast majority of guests in the lounge seem to go to JAL’s Table and RED SUITE, so if you’re visiting during a peak period, I’d highly recommend instead hanging out at JAL’s SALON or Sushi Tsurutei.

Japan Airlines First Lounge Haneda map

Japan Airlines First Lounge Tokyo Haneda JAL’s Table

JAL’s Table is the biggest part of the Japan Airlines First Lounge Haneda. When you enter the lounge, just turn right and walk down the beautiful hall, and you’ll find yourself there.

Japan Airlines First Lounge JAL’s Table hallway

JAL’s Table is the primary dining area of the lounge, and it’s typically where you’ll find the most guests. I’ve gotta say, design-wise I don’t love this part of the lounge. It feels to me a bit like a (luxurious) cafeteria. with the heavy use of communal tables, plus the lack of variety in seating.

Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating

JAL’s Table has a larger counter where food is freshly prepared, and that’s complemented by a small selection of self-serve food, including things like mini sandwiches, soup, and pastries.

Japan Airlines First Lounge JAL’s Table cooking station
Japan Airlines First Lounge JAL’s Table food
Japan Airlines First Lounge JAL’s Table food
Japan Airlines First Lounge JAL’s Table food

A majority of the food here is a la carte. Unfortunately there’s not traditional table service, but rather each table has a QR code that you have to scan to place your order, and then dishes will be brought to you. I was there over breakfast hours, and options included everything from a beef bowl, to vegetable penne, to a veggie burger, to beef curry, to eggs. You can find part of the menu below.

Japan Airlines First Lounge JAL’s Table menu
Japan Airlines First Lounge JAL’s Table menu
Japan Airlines First Lounge JAL’s Table menu
Japan Airlines First Lounge JAL’s Table menu

I decided to order the beef curry with rice as well as the granola with mixed berries and yogurt (a weird combo, I know!), and both were excellent.

Japan Airlines First Lounge JAL’s Table a la carte dining

In addition to the food, this part of the lounge has a large self-serve drink selection, including everything from liquor, to beer, to wine, to soda, to coffee, to tea.

Japan Airlines First Lounge JAL’s Table buffet
Japan Airlines First Lounge JAL’s Table drinks
Japan Airlines First Lounge JAL’s Table drinks
Japan Airlines First Lounge JAL’s Table drinks
Japan Airlines First Lounge JAL’s Table drinks
Japan Airlines First Lounge JAL’s Table wine
Japan Airlines First Lounge JAL’s Table sake
Japan Airlines First Lounge JAL’s Table drinks

While it’s technically not part of JAL’s Table, there are some additional seating areas around this section, including rows of seats facing one another, as well as some semi-private chairs in a quiet room.

Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating
Japan Airlines First Lounge JAL’s Table seating

This part of the lounge also has some private phone rooms, a smoking room, and lockers.

Japan Airlines First Lounge JAL’s Table phone rooms
Japan Airlines First Lounge JAL’s Table phone room
Japan Airlines First Lounge JAL’s Table smoking room
Japan Airlines First Lounge JAL’s Table lockers

Japan Airlines First Lounge Tokyo Haneda RED SUITE

RED SUITE is located immediately next to JAL’s Table, and is the most elegant part of the Japan Airlines First Lounge Haneda.

Japan Airlines First Lounge RED SALON entrance

This is a sanctuary that almost feels more like a cigar bar than anything else. In particular, I love how the room has a bunch of aviation memorabilia, so it’s worth a visit even if you don’t sit here. There’s also a foosball table.

Japan Airlines First Lounge RED SALON seating
Japan Airlines First Lounge RED SALON seating
Japan Airlines First Lounge RED SALON seating
Japan Airlines First Lounge RED SALON seating

While the RED SUITE doesn’t have any food, it does have a champagne and sake bar, which you can help yourself to (Joseph Perrier Brut is the champagne on offer in the lounge).

Japan Airlines First Lounge RED SALON champagne bar
Japan Airlines First Lounge RED SALON champagne
Japan Airlines First Lounge RED SALON sake

Over select hours (typically in the mornings and evenings), the RED SUITE also offers a complimentary shoe shine service, which I know many guests take advantage of.

Japan Airlines First Lounge Tokyo Haneda JAL’s SALON

JAL’s SALON is what I’d consider to be the bar area in the Japan Airlines First Lounge Haneda, though with a Japanese twist. This is located inside the entrance to the lounge and to the left, and then up a floor (on level five).

A vast majority of guests never visit this space (and presumably don’t even know it exists), which is great, since it means it’s typically empty. This area is only open over select hours, in the mornings and evenings.

Japan Airlines First Lounge JAL’s SALON stairs & elevator

I don’t find the design of this space to be particularly inspiring, as it mainly just consists of rows of seats in rows, as well as some communal tables.

Japan Airlines First Lounge JAL’s SALON seating
Japan Airlines First Lounge JAL’s SALON seating
Japan Airlines First Lounge JAL’s SALON seating
Japan Airlines First Lounge JAL’s SALON seating
Japan Airlines First Lounge JAL’s SALON seating
Japan Airlines First Lounge JAL’s SALON seating

The real reason to come here is because of the beverage selection, which is heavily focused on products from Japan. JAL’s SALON has everything from craft beer, to Japanese whiskey, gin, and other beverages. There’s also Japanese tea, and apparently a hand-drip coffee service (which I wasn’t aware of, but am now reading about on Japan Airlines’ website — I’m super bummed I missed it!).

Japan Airlines First Lounge JAL’s SALON bar
Japan Airlines First Lounge JAL’s SALON drinks

While here, I indulged in a signature cocktail, the Kokutu Espresso Martini, which was celebrating the inauguration of Japan Airlines A350-1000 service (the flight I was on!).

Japan Airlines First Lounge JAL’s SALON drink

This cocktail was excellent, and was presented on a tray in a cool glass.

Japan Airlines First Lounge JAL’s SALON drink

In addition to the bar, JAL’s SALON also has a self-serve drink selection, with a coffee machine, beer machine, liquor, and more.

Japan Airlines First Lounge JAL’s SALON drinks
Japan Airlines First Lounge JAL’s SALON seating

The fifth floor also has some massage chairs, available on a first come, first serve basis. Did you really pass through a Japanese airline lounge if you didn’t spend at least a few minutes in one of these? 😉

Japan Airlines First Lounge JAL’s SALON massage chairs

Japan Airlines First Lounge Tokyo Haneda Sushi Tsurutei

Sushi Tsurutei is probably my favorite part of the Japan Airlines First Lounge Haneda. This place almost feels like a sushi restaurant, with the catch being that it’s only open in the mornings.

This is located inside the entrance to the lounge and to the left, and much like JAL’s SALON, a vast majority of people seem to miss this. Just as an example, when I visited around 9AM, nearly every seat was taken in JAL’s Table, while two seats were taken in Sushi Tsurutei.

Sushi Tsurutei has dozens of tables, with much lighter tones than the rest of the lounge.

Japan Airlines First Lounge Sushi Tsurutei seating
Japan Airlines First Lounge Sushi Tsurutei seating
Japan Airlines First Lounge Sushi Tsurutei seating
Japan Airlines First Lounge Sushi Tsurutei seating
Japan Airlines First Lounge Sushi Tsurutei seating
Japan Airlines First Lounge Sushi Tsurutei seating

The highlight of this space is the sushi bar, where you can have sushi freshly prepared for you.

Japan Airlines First Lounge Sushi Tsurutei sushi counter

There’s also a small self-serve buffet, with many of the same options you’ll find in the main part of the lounge.

Japan Airlines First Lounge Sushi Tsurutei buffet

Much like at JAL’s Table, food has to be ordered via a smartphone using the QR code on each table, and then the food will be brought to you. Below you can find part of the menu.

Japan Airlines First Lounge Sushi Tsurutei menu
Japan Airlines First Lounge Sushi Tsurutei menu
Japan Airlines First Lounge Sushi Tsurutei menu
Japan Airlines First Lounge Sushi Tsurutei menu

I ordered one of the sushi sets, and it was excellent. I would have ordered more, but I was trying to save my appetite for the feast I’d enjoy onboard my flight to New York.

Japan Airlines First Lounge Sushi Tsurutei food

Japan Airlines First Lounge Tokyo Haneda bathrooms & showers

The Japan Airlines First Lounge Haneda has a couple of sets of bathrooms (one on the fourth floor, and one on the fifth floor), which I found to be spotless. The men’s room had sinks, urinals, and stalls, with the toilets having bidets.

Japan Airlines First Lounge Haneda bathrooms
Japan Airlines First Lounge Haneda bathroom
Japan Airlines First Lounge Haneda bathroom
Japan Airlines First Lounge Haneda bathroom

The lounge also has several shower suites, which can be reserved through the lounge’s app (the same one through which you order food).

Japan Airlines First Lounge Haneda shower rooms
Japan Airlines First Lounge Haneda shower rooms

The shower suites are functional though perhaps not overly luxurious, and feature a sink, a toilet, and a walk-in shower, with toiletries in reusable containers.

Japan Airlines First Lounge Haneda shower suite
Japan Airlines First Lounge Haneda shower suite
Japan Airlines First Lounge Haneda shower suite
Japan Airlines First Lounge Haneda shower suite toiletries

Don’t forget to close the seat to the toilet lid, though!

Japan Airlines First Lounge Haneda shower suite signage

Bottom line

The Japan Airlines First Lounge Haneda Airport is an excellent facility for oneworld first class and oneworld Emerald passengers. The lounge is huge and is spread across several distinct zones, with an impressive selection of food, drinks, and amenities.

I like this lounge a lot, particularly if you’re visiting over the hours where JAL’s SALON and Sushi Tsurutei are open. Those space have great sushi and cocktails, and are consistently quiet.

However, there’s no denying that this lounge doesn’t feel quite as exclusive or personalized as some other top international first class lounges in the world.

What do you make of the Japan Airlines First Lounge Tokyo Haneda Airport?

Conversations (29)
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  1. Al Barta Guest

    I spent several hours in this lounge 2 weeks ago on a long layover. While the author's description of the food, drinks, and amenities are accurate, I was disappointed that the Salon on the fifth floor closed each day at noon. This felt very arbitrary, as the Salon level is far more quiet, comfortable, and easier to find a couch to nap on. I was in a restful slumber when an employee, with reliable Japanese...

    I spent several hours in this lounge 2 weeks ago on a long layover. While the author's description of the food, drinks, and amenities are accurate, I was disappointed that the Salon on the fifth floor closed each day at noon. This felt very arbitrary, as the Salon level is far more quiet, comfortable, and easier to find a couch to nap on. I was in a restful slumber when an employee, with reliable Japanese efficiency, woke me at 11:55 am to tell me the Salon was closing soon and to head back downstairs. While I would not expect anything different from the rule following culture in Japan, I really could have used some extra sleep.

  2. Robyn Weinberg Guest

    Unfortunately most of the food is unsuitable for coeliacs.
    We found this a problem when we visited Japan as many dishes contain wheat or barley.
    It looks as though coeliac disease is not known here or undiagnosed.

  3. Ethan Guest

    Red Suite shoe shine staff are super nice, and yes, they can help with cleaning and conditioning your sneakers, not only dress shoes.
    Food quality is actually not as good as I expected, especially comparing to The Pier.

  4. Ed Guest

    Fukucho Hattanso is an absolute banger of a sake.

  5. S_LEE Gold

    Ben, I really like your reviews, but could you please tell us how you got Oneworld lounge access at ICN when you were flying ZIPair? A few of us really wonder how you did it. It'll be a very helpful tip for those who fly a non-Oneworld airline but want to access the lounge.

    1. Julia Guest

      I have a feeling he will not tell us, which kind of speaks to how he did get in, if what others have said are true.

    2. S_LEE Gold

      Yeah, what I guess is just booking a random Oneworld award flight and cancelling it after entering the lounge.
      It may not be recommendable as a blogger.

  6. mikey Guest

    Hi Ben, long time reader here and always a huge fan of your reviews and articles. For many of us who read this blog on our mobile devices, the number and placement of ads, quite frankly, makes reading this blog an incredibly frustrating experience. The pop up review videos are IMO unnecessary and banner ads and having to precisely tap on the ‘X’ very difficult and intrusive. I understand that this blog survives off ads...

    Hi Ben, long time reader here and always a huge fan of your reviews and articles. For many of us who read this blog on our mobile devices, the number and placement of ads, quite frankly, makes reading this blog an incredibly frustrating experience. The pop up review videos are IMO unnecessary and banner ads and having to precisely tap on the ‘X’ very difficult and intrusive. I understand that this blog survives off ads and I don’t mind them at all in or as posts but having to close ad screen after ad just to read a single article makes me read fewer articles. Just something to consider for your mobile readers. Thanks

  7. claude depardieu Guest

    Ok I understand it now - 1st an initial review, then another review with the same stuff.

  8. François Guest

    Have visited a couple of times in the past few months, and the RED SALON and Sushi Tsurutei were definitely my favorite places to sit. Luckily, it wasn't particularly crowded in either of those areas, even though the main sitting area had plenty of people.

  9. Randy Diamond

    Just spend 5 hours in the JAL F lounge last week. One thing to point out about the showers: You show showers 6 to 10, which have a toilet. However, showers 1 to 5 (not mentioned) do not have a toilet. There is one or two separate shared toliets in the walkway for showers 1 to 5. Unless you ask for one with a toilet, you will get on without.

    Flight arrived at gate 112...

    Just spend 5 hours in the JAL F lounge last week. One thing to point out about the showers: You show showers 6 to 10, which have a toilet. However, showers 1 to 5 (not mentioned) do not have a toilet. There is one or two separate shared toliets in the walkway for showers 1 to 5. Unless you ask for one with a toilet, you will get on without.

    Flight arrived at gate 112 at 5:30am. Lounge doesn't open until 6am - so lots of people waiting for the lounge to open. By 9am the lounge was very crowded.

  10. Marcus Guest

    I find it tough to find a JAL F seat and I use point.me

  11. VX_Flier Guest

    I was just there 3 weeks ago and the lounge was great but it was empty at the time (5pm-ish). I was dreading the sushi but it was actually good (though not as good as in town). I don’t remember the Narita First Class lounge but Haneda’s was impressive.

  12. CPH-Flyer Gold

    The footfall in the lounge have dropped quite a bit compared to pre-pandemic. It seems that the OWE populations of the world have taken a hit.

    Looking at the luggage tags people have on their luggage, I would say JAL and AA are the main drivers of OWE in the lounge. Also a decent population of BA Golds around the London flights. Or they are just the more likely people to use their status luggage tags.

  13. D3kingg Guest

    The photo of the entrance with the Japanese art and red glass does no justice. The walk of tranquility. Land of endless sushi and real Luis Vuitton bags. I crushed 8 of those 200 ml Perrier bottles. Then board AA in J and sleep all the way for 9:40 hrs.

    1. Eskimo Guest

      You drank almost half gallon of sparking water and sleep 9 hours?

      There's plenty of endless sushi in Texas. Endless Texan roll, Cowboys roll, Maverick roll, Rockets roll, Astro roll, Rangers roll etc.

      And who cares about real LV when you have the real Kardashians.

      Everything is so tiny in Japan and very big in Texas.

    2. D3kingg Guest

      Indeed. Look at how narrow those urinals are.

  14. ScottS Member

    @Lucky, did you and Mr. Klint travel around the same time? He just posted his review yesterday :).

    1. PaulG Member

      Haha I was gonna say the same thing!

  15. David Guest

    To vast number of OW emerald members is due to how easy to keep it once granted in JAL FF program.
    If you don't fly enough to renew, you can keep your status by paying with points (2000 I think) which is a bargain.
    It's almost a lifetime status !

    There are additional ways though but only for japanese residents having JAL co branded CC.

    1. A_Japanese Gold

      You can retain quasi-lifetime OW Sapphire through the way you explained (JAL Global Club), but not OW Emerald.

      In order to acquire OW Emerald through with JAL Global Club, you are required to earn 80,000 Fly on Point (JAL status point) through OW flights, and half of them must be earned by taking JL coded flight.

      Or, you can have lifetime access card by accruing 2 million in-seat mile with JAL operated flight.

  16. Jeff Guest

    I spent a few hours in the Red room enjoying champagne last fall. Didn't see another passenger the entire time. I like this lounge, but to me the food was a bit of a miss (and I typically love Japanese food). I'd rank this behind Cathay's The Pier first class lounge in HKG. Fortunately I'll be visiting both in the coming weeks.

  17. JY Guest

    Was there massage therapist available for 10 minute massage when you visited? Or did they discontinue that service at this lounge?

    1. Ben Schlappig OMAAT

      @ JY -- Unfortunately that's no longer offered.

  18. S_LEE Gold

    One disappointing thing about this lounge is the lack of a lounge chair or a bed. The lounge's great for dining and drinking but not for relaxing when you have a long layover.

    1. OCTinPHL Diamond

      I grab one of the leather chairs with ottomans that are in the back corners of Red Suite and take a nap. I’ve napped there quietly for a couple of hours. The room is quiet.

    2. Randy Diamond

      agree - some flights are 5 hours or more connect time. Like a very crowded restaurant. You order from the phone app you install on your phone.

  19. TravelinWilly Diamond

    They should add a cordoned-off area for FC customers with enhanced/more personalized service.

    Otherwise, this lounges looks perfectly nice, and then some.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

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Matthew Guest

No, I'm just slow. ;)

1
ScottS Member

@Lucky, did you and Mr. Klint travel around the same time? He just posted his review yesterday :).

1
TravelinWilly Diamond

They should add a cordoned-off area for FC customers with enhanced/more personalized service. Otherwise, this lounges looks perfectly nice, and then some.

1
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